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Done/Ops ENGINEERING SERVICES · EST. 2014
§ TRACK A · DEVSECOPS

The platform team you can’t hire fast enough.

We design, migrate, and operate the boring-critical layer beneath your product. Cloud, Kubernetes, CI/CD, security — built so it warns you hours before it breaks and fails over without paging anyone.

fig. 01 · reference platform topology regions: us · eu · ap
  developer ──▶ git ──▶ ci ──▶ argo cd ──┬──▶ ┌─ region: us-central1 ──┐
                  │                       │     │  gke · 3 az · linkerd  │ ──▶ users
                  │                       │     │  postgres · redis      │
                  ▼                       │     └────────────────────────┘
              security gate               │
              cosign · trivy              ├──▶ ┌─ region: europe-west4 ──┐
              opa · supply-chain          │     │  gke · 3 az · linkerd  │ ──▶ users
                                          │     │  postgres replica      │
                                          │     └────────────────────────┘
                                          │
                                          └──▶  observability: otel · prom · tempo · grafana
                                                alerts:        leading indicators · auto-remediated
                                                identity:      tailscale · vault · oidc
§ 01
CAPABILITIES

What we run, end to end.

01 / 6 cloud

Cloud architecture & migration

Greenfield design or a migration off the thing that’s killing you. AWS, GCP, Azure — we don’t have a religion. Multi-account landing zones, network design, FinOps from week one, no surprise bills in month three.

GCPAWSAzureTerraformAtlantis
02 / 6 k8s

Kubernetes operations

Production Kubernetes is a full-time job. We run it for you: cluster lifecycle, node pools, autoscaling, multi-region failover, upgrades that don’t page anyone at 3am.

GKEEKSAKSKarpenterCluster APIFluxArgo CD
03 / 6 cicd

CI/CD & GitOps

Pipelines that ship 40 times a day without ceremony. Pull-request previews, progressive delivery, change-failure rate you can put in a board deck.

GitHub ActionsCloud BuildArgo CDFluxProwSkaffold
04 / 6 observability

Observability & service mesh

OTel everywhere, dashboards your engineers actually open, SLOs that map to customer pain. Service mesh when it earns its keep, not because someone read a blog post.

OpenTelemetryPrometheusGrafanaTempoIstioLinkerd
05 / 6 security

Security from day one

SOC 2, ISO 27001, GDPR, CCPA — not as a sprint at the end. Identity-aware access, secrets that aren’t in Slack, supply-chain controls, least-privilege from the IAM policy down.

IAMIAPTailscaleVaultCosignTrivyOPA
06 / 6 reliability

Systems that don’t need a pager team

We build platforms that warn you hours before they break and recover themselves when they do. Predictive alerting on the metrics that actually lead failures, automatic failover at the data and traffic layers, and runbooks that are scripts, not Confluence pages. Most of our customers haven’t paged us in months.

Predictive alertsAuto-failoverMulti-region replicasRunbook automationCapacity headroom
§ 02
RELIABILITY

The best on-call is no on-call.

We don’t sell you a 24-hour pager rotation because we don’t want you to need one. Our work is to find the failure two hours before it pages anyone, and to build the failover that handles it before a human gets involved. When something does need attention, you get an engineer in Texas or London during normal working hours — not a tier-one queue at 3am.

  signal             │  detected      │  response
  ───────────────────┼────────────────┼──────────────────────
   replica lag       │  ~3h before    │  failover, no page
   queue depth       │  ~90m before   │  scale-out, no page
   error budget burn │  hours before  │  throttle, then ping
   cert expiry       │  30d before    │  auto-rotate
  ───────────────────┴────────────────┴──────────────────────
  pages last 90 days: 0 — for 7 of 11 customers
  median time-to-fix when we are paged: 38 min

Stop staffing the platform team you can’t hire fast enough.

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